top of page

Shipping Policy

Thank you for choosing Mycotecs. We take great care in processing and shipping your liquid culture syringes to ensure they arrive safely and on time. Please review our shipping policy below for more details.

Processing Time

Orders are processed within 1 business day after payment has been received and confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation with tracking details once your order has shipped.

Shipping Methods

We offer the following shipping options:​

​Domestic All U.S.

  • Expedited Shipping: Typically arrives within 1-3 business days.

  • Priority Shipping: Coming Soon

International

  • Currently there is no estimated shipment speeds available.

​Shipping carriers include USPS, UPS, and FedEx. The shipping method and carrier will depend on the delivery location and size of the order.

Shipping Rates

Shipping costs are calculated at checkout based on the weight and destination of your order. Orders over $65 may qualify for free shipping.

Packaging

All liquid culture syringes are carefully packed to avoid damage during transit. We use protective packaging to ensure that the syringes remain intact and arrive safely. Please note that while we make every effort to securely package your order, we cannot be held responsible for damages that occur once the package is in transit.

International Shipping

We currently offer international shipping to select countries. Shipping rates and delivery times will vary depending on your location. Please note that international shipments may be subject to customs delays or import duties. Any customs or import fees are the responsibility of the customer.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier's website. If you have not received your tracking number, please check your spam/junk folder. For any tracking inquiries or issues, please contact us at mycotecs01@gmail.com

Delivery Issues

If you experience any issues with delivery, such as a lost or damaged package, please contact us immediately at [Your Contact Information]. We will work with the carrier to resolve the issue as quickly as possible. Please keep in mind that we are not responsible for lost or stolen packages once they are marked as delivered by the carrier.

Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for shipping delays or lost packages due to incorrect or incomplete addresses. If you notice an error with your address, please contact us as soon as possible.

Returns & Refunds

Due to the nature of liquid culture syringes, we cannot accept returns or offer refunds for opened or used products. However, if there is an issue with your order or if it is damaged in transit, please contact us within 7 days of receiving your package for assistance. We will be happy to resolve the issue.

bottom of page